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Archive for September, 2008

Communicating w/Non-Native English Speakers

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Posted by: hcook on September 28, 2008

Your Au Pair is not a Native English-Speaker .. some ways to help the situation …

It has happened to all of us. You are having a conversation with an au pair. English is not her first language. She is upset and growing increasingly frustrated while trying to express her feelings. You are trying to help, trying to support her, trying to say all the right things to validate her experience. She remains upset and feels misunderstood and YOU feel helpless.

There are few things to keep in mind when considering this scenario. Answering a few simple questions and following a few simple guidelines will ensure a successful outcome:

What is her proficiency level?
Remember that most people learn language as an evolving process. When toddlers learn to speak they first start with the basics and then become more complex in their sentence structure. At the same time, their language comprehension develops. This process is intrinsic to speaking any foreign language.

Did you ever notice that when toddlers are upset or excited, they often have more difficulty getting their words out? This is because emotional stimuli sometimes overrides logic and reasoning in the brain. It is hard work using a new language while emotionally upset. When speaking with an au pair that is not a native English speaker, this needs to be considered.

Remember, the more you can calm the au pair and the more concrete you are in your word choice, the more the au pair will understand what you are trying to convey. Ask her often if she understands what you are saying. If your are feeling as if she does not comprehend what you are saying, ask her to repeat it back to you as best she can. This will help you determine how much she has understood of the conversation. Try not to give too much information at once. Check in frequently to make sure the Au Pair understands what you are saying and is effectively tracking the conversation.

Is she also experiencing culture shock?
If you have ever traveled abroad you know that assimilating to a new culture is exhausting. Your au pair may speak impeccable English, but learning the nuances of our customs and mores takes time and energy. When cultural norms, environment, climate, and customs differ greatly from the au pair’s home country, it can produce increased anxiety and effect the way the au pair copes with change. A drastic change in time zones can also affect the au pair’s ability to function in a new environment. When we are tired, our brains have difficulty processing and retaining information. Always ask the au pair about her sleep routine when she is having difficulty assimilating.

Has she experienced recent trauma or been in a distressing situation?
When humans are traumatized in any way, typically one of the first things affected is their ability to communicate verbally. This is because the centers of the brain that control thinking and processing (the front temporal lobes) are temporarily shut down and the primal brain is fully engaged. This part of the brain makes us hypersensitive to our environment and houses the fight/flight response.

If you are working with an au pair that has experienced a recent traumatic event, she will be unable to process any of it until she is calm and is feeling safe. The best way to de-escalate in this situation is to focus on helping her take deep breaths, using a calm, slow, soothing voice, and repeatedly telling her she is SAFE NOW.

There are several signs to look for to know an au pair has de-escalated. You will notice they will stop pacing, stop wringing their hands, and begin making eye contact, breathing and speaking normally. A period of recovery is always helpful before asking the au pair to talk about the event. 

Does she have a support system?
One of the most important ways to stabilize an au pair that is upset, is to get the immediate support system involved. Help the au pair Identify people that she views as her support system. Encourage her to plan activities with these people in order to normalize her experience. The more comfortable she feels in her environment, the better she will manage other areas of her life. 

Lisa Bravo
Cultural Care Program Counselor
MC, LPC, LISAC, NCC

“So What Is Light Housekeeping?”

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Posted by: hcook on September 28, 2008

A Short Summary on “What Is Light Housekeeping?” …

 

®    Household Duties

 

The Au Pair is in your home to take care of your children and to perform child-care related duties.  The Au Pair can prepare meals for the children and can clean up after those meals.  The Au Pair can do the children’s laundry including their bedding and towels.  The Au Pair can help to keep the children’s bedrooms clean.  In the case of older children, the Au Pair can also help the children to keep their rooms tidy.  The Au Pair can be asked to keep children’s play and work areas picked up and clean, again with help from the children depending upon their ages.  If the children have their own bath, the Au Pair may be asked to keep that area clean as well.   

 

The Au Pair can be expected and asked to keep his or her own bedroom clean and tidy and also the private bath, if applicable.  It is important to note that an Au Pair is not responsible for cleaning other areas of the home as might be expected of a housekeeper or nanny.  The Au Pair cannot be paid extra to perform cleaning chores nor can they be asked to be responsible for the car or maintenance of the household pet.

 

“Example” of What Constitutes “Light Housekeeping”:

 

     The Department of State says:

 

“While the primary responsibility of the Au Pair is to care for the children, Au Pairs can perform some household duties that are child related (meal preparation, light housekeeping, etc.)”

 

     What does that mean to you?

 

  • AuPairs should expect to do any necessary cleaning associated with the children

    • Children’s Laundry

    • Children’s Bathroom

    • Children’s Bedrooms

    • Children’s Toys/Belongings

    • Preparation and Clean-up of Children’s Meals

  • AuPairs should not do anything associated with the parents

    • Parent’s Laundry

    • Parent’s Bathroom

    • Parent’s Bedroom

    • Parent’s Belongings

  • AuPairs should clean up after themselves

    • AuPair’s Laundry

    • AuPair’s Bathroom

    • AuPair’s Bedroom

    • AuPair’s Belongings

  • AuPairs should always leave a room as neat or neater than when you arrived

    • If you sleep on it, make it up

    • If you wear it, hang it up

    • If you drop it, pick it up

    • If you cook or eat from it, wash it up

    • If you make a mess, clean it up

    • If you open it, close it
    • If you borrow it, put it back

Hints For A Successful Au Pair Year

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Posted by: hcook on September 28, 2008

You are an Au Pair! How Exciting! You have already done the most difficult thing - getting on a plane and coming to the U.S. to care for someone else’s children! It will be a fun, educational, exciting and memorable year for you! Here are a few “hints” to help make your year the best …

HINTS FOR A “GOOD AU PAIR YEAR”

 

            A KEY TO SUCCESS AS AN AU PAIR

                                    IN THE UNITED STATES  ….

 

     DO YOUR BEST,

BE PROUD OF WHAT YOU DO,

     HOW YOU DO IT,

AND WHO YOU ARE!!

 

1. ADMIT IF YOU DON’T UNDERSTAND.  Let your family know if the language is a problem. Admit if you don’t understand a word or directions.  Ask questions.  Relax!  Your English will improve rapidly during the first few weeks, and after you become accustomed to the family’s routine, you’ll find that the number of questions will decline!  If you have friends from your home country – or friends that speak your home language – it’s natural to want to speak Spanish/German/Polish/Portuguese – but your English will not improve as quickly!  Try to speak English as often as possible!

 

2. COME TO THE AU PAIR MEETINGS.   Your will meet other au pairs, not to mention that it is a State Dept. requirement.  If you miss more than two meetings, then you are in danger of being sent home.  If you must miss a meeting for a good reason (e.g. you are on vacation out of town, you have a class or you are ill), you must advise me immediately!

 

3. BE A GOOD EXAMPLE.  The children you care for look up to you. Don’t you do things in front of the children that their parents wouldn’t want them doing.

 

4. BE CONSIDERATE OF YOUR HOST PARENTS.  Keep them informed of where you are going. If you are planning on traveling, discuss the details with them and make sure your plans do not interfere with their schedules.

 

5. FOLLOW HOUSE RULES.  The only way you will establish trust is by following rules, even those with which you may not agree.

 

6. NEGOTIATE FOR CHANGE.  If you have a problem, present it to your host parents clearly and calmly.  Suggest your solution to the situation.  Listen to what they say.  Try to reach a compromise.

 

7. RESPECT THE PRIVACY OF OTHERS.  Gossiping about other au pairs and their families may be very harmful.  If your friends confide in you, honor the confidence.  Do not tell your host family about what goes on in other families.

 

8. TAKE RESPONSIBILITY FOR YOUR ACTIONS.  No one is perfect.  If you make a mistake, admit it, sincerely apologize and make it better and try to correct the situation.

 

9. BE A GOOD “BUDDY”.  Remember what it is like to be a new au pair.  Welcome new arrivals. You might make a new great friend!   If you are asked to be a buddy, arrange to meet the new au pair and bring him/her to the next meeting / ask him or her out for coffer or shopping.  Make him or her feel as welcome and comfortable in our area as you now do!

 

10. STAY IN TOUCH WITH ME - YOUR LCC.  Email or call me if you ahead of time if you will be on vacation, etc. for a meeting date.  Let me know if you will be out of town.   I am here for YOU and your family and will keep what you discuss with me confidential (unless there is a safety or other situation involved) and I want to know what is happening in your life here in the United States.  I am here to be your American support away from “home” and I love being here for you – call me, meet me!   Most important, call if you have a problem.  I like hearing from you!

 

 

General Au Pair Hints For A “Good Year” With Your Host Family

 

Below are some helpful hints and tips from some local coordinators, host families and previous au pairs that can help you to have a really great year.   NO MATTER WHAT – Please don’t be afraid to call me (610-69-5887 or email me) with your concerns – do your best – but if something is not “right”, let me know and we’ll talk about it privately!

 

Being a Part of Your Host Family

©   Spend as much time as you can with your host family!  (Remember – not “all” families are looking for this – some families want a “totally independent au pair” – if so – they will tell you!)  This is most important during your first couple of weeks together. The more of your free time that you spend with your host family, the more you will get to know them and let them get to know you!

 

©   Have dinner with your host family as often as you can. Also, help out as a family member by asking to help set up or clean up the dishes, and help out in the kitchen. This is a great time to really start to feel like you are a member of the family.

 

©   Participate in social events and family events with your host family. These might include: outings to the museum, zoo, park or sporting events. They might also be birthday parties, holidays and special celebrations. You can have fun while bonding with your family, and you’ll also learn a lot about American culture.

 

©   Share your culture with your host family. Talk about your country, teach the family some of your language, teach the kids some of your songs and games, and prepare some food from your country. Your family will love this, and it will make you feel closer to home, especially if you are feeling homesick.

 

©   Enjoy all of the little things throughout the year, don’t only focus on the big things.

 

©   By asking what you can do to help, you are showing the family and kids that you care about them.

 

©   When you go out to dinner with the host family, you can still help out as a family member. You are not working, but you can make the experience more fun and more enjoyable by keeping the kids entertained, helping out with their food, and keeping up a conversation. Make sure you always thank your host parents for dinner!

 

©   Good hygiene is really important! Make sure you shower and wear deodorant daily.

 

©   Try to make your bed every day, and also keep your room clean and your clothes picked up so that you set a good example for the kids.

 

©   Keep the bathroom you use tidy and try to clean it at least once a week.

 

©   Keep the car (s) your use clean and neat. Respect your curfew and mileage limits. Do not bring the car home without gas. No one, for any reason, should be smoking or drinking in the car.

 

About Your Au Pair Job

©   Be ready for work 5 minutes before you are scheduled to begin. This gives your host parents some time to give you any instructions for the day and for you to ask any questions you might have about the day. This means you should be up on time, showered, dressed and ready for the day!

 

©   Say “Good Morning” and smile when you see your host family and host children! It’s a nice way to start your day!

 

©   Have fun with your work! Try to stay positive, outgoing and enthusiastic.

 

©   Bond with the children. By getting to know them, they will know that you really like and care about them and they will trust you more! This will also make your job easier in the long run!

 

©   Do not ever tell the host parents, “That’s not my job!” If you feel that they host family is asking you to do more than your duties as an au pair, speak with your Local Childcare Coordinator (that would be me!), Remember, you are there to take care of the children, and if the job asked of you relates to the children, chances are, it IS your job!  I am here for YOU and your host family!

 

©   Make sure that you are ALWAYS on time! This is really important, and applies to starting work, picking up the kids, taking the kids to school and activities, putting the kids to bed, meal times, and your curfew. If you are late a lot, the host parents and the kids will lose trust in you.

 

©   It’s always a good idea to write down reminders for yourself, just in case. This is really good for changes in a normal schedule or upcoming important events.

 

©   When you are working, you need to make sure that you are always working. You need to either be watching the children, or doing childcare related things. This is the time that the host family is paying you to work, and should be treated like any other job, meaning: no television, no hanging out in your room, no showering, no personal errands, no letter or e-mail writing, no personal phone calls, no playing on the computer/internet. You wouldn’t be able to do these things at any other job, and this job should be treated no differently.

 

©   VERY IMPORTANT: Never leave the kids alone! Especially outside, in the bathroom, in the car, or near a lake or a pool.

 

©   Never use the words “stupid” or “hate”. These words are very powerful, and if used incorrectly can offend and hurt your host family and the kids.

 

©   Make sure that you never compare your situation with your host family to another au pair and his/her host family. Each family is different, and while some things may seem better, a lot of things are not.

 

©   Never answer the door to anyone you do not know unless your host parents have told you specifically ahead of time.

 

About Your Host Family’s Children

©   Make sure you can see your kids at all times! If you can’t see them, they are too far away from you.

 

©   The most important part of your job as an au pair is to KEEP THE KIDS SAFE!

 

©   Play! Have fun! The best part about being an au pair is getting to get involved and play with the kids. Don’t watch them play, join in! Have fun, be silly, be creative and playful!! The kids will love it, and you will have a great time as well. You should spend more time playing and getting involved with the kids doing activities or games then you do watching television with the children.

 

©   Keep in mind that American children will be different than the children in your home country.

 

©   Just like kids from your home country, kids here are not perfect. They will have bad days, they will make mistakes, and they will do the wrong thing from time to time. Make sure you remember that they are the kids and you are the adult. Don’t argue back at them or yell at them, but react to them as an adult.

 

©   Do no take things the kids may say or do personally because when kids are mad they will say or do things that they do not mean. Try to develop a “thick skin.”

 

©   Be sensitive to the kids; they love you whether you are “on” or “off” working hours.

 

©   Always encourage your host kids with school, sports, with everything! It will help them stay positive and have good self-esteem.

 

©   Try to attend as many important events the kids have that you can. If you are unable to go, always ask them about them. For example: How was the soccer game? Did your team win? How did you play?

 

©   You are the “eyes and ears” for the host parents. You may see a behavior change with the kids a lot sooner than the host parents are able to. Make sure you tell your host family if you see something different or of concern. Also, you will be the one to hear what the kids say when they come home from school, and to hear what they need for the next day. Make sure you tell the host family.

 

©   Be really careful that you do not favor one child over the other(s); treat all the kids the same.

 

About Your Host Family

©   Host parents are usually very busy, which is why they decided to have you help out. Don’t be offended if they come home from work tired, upset , or don’t talk with you as much as you’d like. Just like you, they need a little time to unwind after a long and hard day.

 

©   When your host parent is in a bad mood, remember that it does not mean that it is your fault. Sometimes people just get in bad moods, especially after a stressful day at work.

 

©   Always make time to tell your host parents about your day with the kids or to ask them questions that you have.

 

©   If you have questions about your work or your responsibilities with the kids, ask them! Even if they seem like silly questions, it is better to ask them to know what to do, instead of making a mistake.

 

©   Communicate! Sometimes this can be really hard, but this is the best way to solve problems early and for good. If you don’t communicate with your host family, problems can grow and get out of hand until they become bigger problems that will not go away. If you need help communicating with your family, ask your LCC for some tips.

 

©   Always say, “Thank you!” This is a huge part of the American culture. Make sure you say “Thank you” for dinners, gifts, vacations, etc.

 

©   It is never a good idea to tell your host parents that you disagree with the way they are raising their children. The way American families raise their kids may be very different that what you are used to, but rather than making it an attack or a hurtful comment, maybe sit down with your host parents and make it a conversation about how things are different here. Never tell your host parents they should be doing something differently with their children, home or life.

 

©   Do not talk with other au pairs or your friends and family about your host family’s private life. Things in your host family need to stay in the host family. Also, do not tell your host family about things other au pairs tell you about their host families. This is really important because the “stories” you hear – yes, even from your best friends – might not actually be true but what they “think” is true and so everyone gets hurt!   Keep things like this to yourself – not for your host family to know!

 

©   Do not call your host parents at work unless it is an emergency or they have specifically asked you to do so.

 

About Your Host Family’s House

©   Remember – it’s not “where” you live that makes a happy home – it’s “who” you live with!  Sometimes the most comfortable homes are the most cluttered, etc.

 

©   You should always leave the house the same way that it was when you entered it. Clean up after yourself and the kids throughout the day. Put things away in the same place that you got them from.

 

©   This is your house too! Act like a family member, in the same way you would in your own family. For example, you might bring in the mail, take out the garbage, bring in empty garbage cans from the street-small things that are helpful on a day-to-day basis.

 

©   Lock the doors when you come home. Discuss with your host family what they would like you to do if you are the last one home at the end of the day/late at night. For example, turn off the lights.

 

©   Do not give out any information about yourself, your family, or your home, especially to strangers, unless you have your host family’s permission.

 

©   Do not visit inappropriate websites, your host parents will be able to see what websites you go to.

 

©   Don’t download anything on to the computer without asking your host family first. It is not your computer, and you might accidently damage it.

 

©   It you have an accident or spill something, please tell your host parents immediately. They can help you remove the stain. If stains are not taken care of right away, they usually become permanent.

 

©   Do not leave empty dishes or glasses in your room. Any leftover food or drinks need to be disposed of immediately to prevent bugs or mice from coming into your room!

 

©   Always close your windows when you leave the house in case it rains.

 

©   Turn off the TV, stereo, lights, curling irons, water, etc. when you are not in a room. These things can get really expensive if left on unnecessarily.

General Guidelines of Au Pair Program

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Posted by: hcook on September 28, 2008

Here is a short summary of the Dept. of State Regulations re the Au Pair Program - as regulated by the U.S. Dept. of State - with examples for better understanding of the Program.

In the past few weeks, I have received a number of questions regarding various aspects of the Au Pair Program sponsored by the U.S. Dept. of State.   Specifically, some questions were about daily and weekly hour limitations, vacations, etc.  In an effort to provide clarity regarding those questions, I would like to share the following information with all of you.

®    Au Pair “Schedule”

 

     “The Schedule”

 

An Au Pair needs to have a schedule provided to him or her for every week (or even further in the future if you are able).   This schedule can change daily, weekly, or monthly but that means that it does not need to be consistent forever – every day – every week.   It does not mean that – example – each morning – the Host Family decides what the Au Pair will be doing that particular day.   Everyone needs some sort of a schedule and providing a weekly schedule (usually given to the au pair over the weekend for the following week) ensures consistency and happiness for everyone.  Of course, if there is an emergency (snow days or illness, etc.), the schedule can change at last minute.

 

            Example:  Monday (7 to 9 a.m.  and 2 p.m. to 7:00 p.m.)  (7 hours)

                            Tuesday (7 to 9 a.m. and  2 p.m. to 9:00 p.m.)  (9 hours)

                            Wednesday (7 a.m. to 5 p.m.) (10 hours)

                            Thursday (2 p.m. to 10 p.m.) (8 hours)

                            Friday (2 p.m. to 10:00 p.m.) (8 hours)   

                            Off Saturday and Sunday 

                                           Total:    42 hours  (Au Pairs can work up to 45 hours/week)

 

Then the following week – an entirely different schedule (maybe working on a weekend,

etc.) – depending on host family needs.  (An Au Pair does not need to “make-up” the three hours she did not work the “up to 45 hours”  in the example because she only worked 42 hours.)   The 42 hours is the work week for that week!

 

An Au Pair – just like a host family – needs to know and have a schedule to be efficient, plan personal and professional appointments, etc. – and overall feel a sense of regularity to a busy world.

 

 ®    Au Pair Hours / Work Time

 

     U.S. Dept. of State Regulations Re Hours

 

An Au Pair can never work:  Over 10 hours per day or more than a total of 45 hours per week. 

 

An Au Pair cannot work 35 hours one week (because the Host Family does not need more hours “that week” and then have to “make up the hours” the next week and work 55 hours.   The Dept. of State rule is:   45 hours per week (no matter what week it is – thus, a maximum of 45 hours per week).

 

The Au Pair can never be paid extra money to go over the time limit.  Remember that Au Pairs are on duty any time they are left alone with the children, even if the children are sleeping.   Also:  The 45 hours per week does not necessarily mean the Au Pair must  work 45 hours – but it is up to 45 hours – it is perfectly ok if your schedule means that some weeks your Au Pair will only work 42 hours!

 

     “Extra Childcare Hours” Needed

 

If the family finds that they need more child-care hours, they must employ a baby-sitter or use some other options to get the extra time covered. 

 

     Leaving An Au Pair Alone While Host Parents Travel/Overnight”

 

An Au Pair cannot be left alone with the children while the parents go on vacation, for an overnight trip, etc.    Leaving an Au Pair alone – while host family travels, etc. – could be an automatic U.S. Dept. of State violation and removal of an Au Pair.  (Unless the overnight constitutes the 10 hours per day limit – Example:   Host Family leaves at 10:00 p.m. and returns by 8:00 a.m. = 10 hours!   An Au Pair cannot be left alone for an entire weekend, etc. without another adult taking over after the Au Pair has worked the 10 hours allowed.) 

 

     “Extra Babysitting for Other Families”

 

An Au Pair cannot “work for other families” doing extra babysitting for extra money, etc. – nor should she or he be responsible for “the children of other families”.   Remember – Au Pairs need to be “fresh and ready” to be responsible for the children of the Host Family “on the program” and an Au Pair that might work more than the 45 hours (especially for other families!) will not be as refreshed and ready for the children of the Host Family actually on the Au Pair Program.

  

®    Au Pair Time Off (Required Days and Weekend)

 

An Au Pair must have 1 1/2 consecutive days off per week.  Once per month, their weekly time off must be in the form of a full weekend, with the weekend starting Friday evening (when work time ends) and ending Monday at the time that the Au Pair goes back on duty.  The weekend off should not be dictated by either party – but – hopefully be a mutually agreed weekend off.

  

®    Vacation

 

The Au Pair is to receive 2 weeks (14 days) of paid vacation during the year he or she is in your home. The vacation time can be broken up and should be taken at mutually agreed upon times.   A family should not “dictate” when an au pair can take vacation nor should an au pair “dictate” his/her vacation time.   IF there is a specific week (time) that vacation is needed (e.g.,  family is traveling to Europe and cannot take the au pair but would like au pair to “take vacation” .. the family should advise the au pair very much in advance so au pair can plan his/her vacation appropriately.   In reverse, however, when such a request is made .. then the Au Pair has full rights to choose his/her vacation when it is appropriate for him/her – neither side should dictate the vacation taken.

 

If “days” are taken .. a record should be made of those “days” and each party (host family and au pair) should sign the record – so each party completely understands that this was “vacation”.  This really prevents problems later!   Again – the rule is 14 days vacation (not 10 working days) so this would include the weekend prior or after the “normal” Monday thru Friday work week!

 

 ®    Holidays

 

There are no designated holidays for Au Pairs but extra vacation time can be granted at the discretion of the host family.    In the spirit of the exchange program, holidays can be given as a “holiday” just as we, as Americans receive, without being charged vacation – but as a “holiday” you have given freely.  (Example:   Memorial Day Weekend when most families are “off” .. if the Au Pair (for instance) takes the Boston Trip over Memorial Day Weekend, she should not be charged a “vacation day” for Memorial Day but instead – “in the spirit of the exchange program” – be given the day “off” as a courtesy and acknowledgment of the exchange program.   Therefore, it is important that a discussion takes place between you and your Au Pair in advance of significant holidays such as Christmas to determine what the schedule will be and if that will be deducted from the two weeks or not.

 

 ®    Household Duties

 

The Au Pair is in your home to take care of your children and to perform child-care related duties.  The Au Pair can prepare meals for the children and can clean up after those meals.  The Au Pair can do the children’s laundry including their bedding and towels.  The Au Pair can help to keep the children’s bedrooms clean.  In the case of older children, the Au Pair can also help the children to keep their rooms tidy.  The Au Pair can be asked to keep children’s play and work areas picked up and clean, again with help from the children depending upon their ages.  If the children have their own bath, the Au Pair may be asked to keep that area clean as well.   

 

The Au Pair can be expected and asked to keep his or her own bedroom clean and tidy and also the private bath, if applicable.  It is important to note that an Au Pair is not responsible for cleaning other areas of the home as might be expected of a housekeeper or nanny.  The Au Pair cannot be paid extra to perform cleaning chores nor can they be asked to be responsible for the car or maintenance of the household pet.

 

“Example” of What Constitutes “Light Housekeeping”:

 

     The Department of State says:

 

“While the primary responsibility of the Au Pair is to care for the children, Au Pairs can perform some household duties that are child related (meal preparation, light housekeeping, etc.)”

 

     What does that mean to you?

 

  • AuPairs should expect to do any necessary cleaning associated with the children

    • Children’s Laundry

    • Children’s Bathroom

    • Children’s Bedrooms

    • Children’s Toys/Belongings

    • Preparation and Clean-up of Children’s Meals

  • AuPairs should not do anything associated with the parents

    • Parent’s Laundry

    • Parent’s Bathroom

    • Parent’s Bedroom

    • Parent’s Belongings

  • AuPairs should clean up after themselves

    • AuPair’s Laundry

    • AuPair’s Bathroom

    • AuPair’s Bedroom

    • AuPair’s Belongings

  • AuPairs should always leave a room as neat or neater than when you arrived

    • If you sleep on it, make it up

    • If you wear it, hang it up

    • If you drop it, pick it up

    • If you cook or eat from it, wash it up

    • If you make a mess, clean it up

    • If you open it, close it.

    • If you borrow it, put it back

®    Au Pair “Off-Duty Time” (Privacy)

 

Many Au Pairs value their privacy.  They are young adults living in your home and their life outside of their work-time is their own.  They are free to use that time as they wish, just as your free time is your own.  Many times they will spend family time with you in the “off duty hours” (i.e., dinner, etc.) but remember “An Au Pair Lives Where He/She Works” and most Au Pairs like to get “away from the workplace” during Off Duty Time.

 

 ®    Car Use

 

Obviously, if you are allowing the Au Pair the use of your car during his or her free time, you have a right to impose time, place and distance restrictions.  This is totally up to you – but – from experience – some sort of “expectation” about the car use prevents large misunderstandings “later”.

  

®    Curfews

 

You may also impose curfew time for the night before the Au Pair has to be on duty so the Au Pair is alert to care for the children, but we would recommend that you discuss this with your Au Pair so that expectations are clear and a dialogue can be had on the subject. 

 

It is always a good idea to set a “curfew” (“time to be home) at the beginning of the Au Pair year.   Set the limit – see how things are going – then adjust accordingly when you (and the au pair) have a better “feel” for each other!   Recommend curfews are 11:30 or 12 Midnight.  (A 10:00 p.m. curfew will almost never work with Au Pairs .. and could cause a transition fairly quickly!) 

 

It is, of course, only common courtesy for the Au Pair to tell you about when he or she will return so that you do not worry.  Perhaps the word “curfew” might be confused and seem a little “punitive” and you might just say “time you are expected to be home”.   Au Pairs today are “usually” a lot more “worldly” and mature than perhaps 10 years ago – and so respect that these men and women are young adults – and if you trust their judgment – then trust “them”.

 

 I hope this gives you all a clearer understanding about what help the Au Pair can provide to your family.  Many of the Au Pairs are reticent to bring up hour and work problems with their host families for fear they will make the family angry.  They keep it inside and become unhappy because things remain the same and they haven not been able to communicate their concerns.  I would appreciate it if you would all go over your schedules to see that you are keeping within the regulations and program policies.  If you have any questions or problems, please let me know.  My job is to help both you and your Au Pair to have the best possible program experience together.

 

      “A happy Au Pair is a good Au Pair who loves your children and enjoys

       his or her time with you.  Keeping these things in mind, you are a step

       closer to making this happen.”

Return of Former Au Pairs

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Posted by: hcook on September 28, 2008

“Former Au Pairs” (as of August 1, 2008) can now “return for a 2nd time as an Au Pair” with certain restrictions …

Want Your Former Au Pair “Back”?

Have you ever wondered if your former au pair back again? We are pleased to announce that this is now an option! The U.S. Department of State has just approved a new regulation that allows au pairs who have successfully completed the program to return as an au pair and repeat the program again.

 

 

 

Even as we await the release of further information about this exciting opportunity, we have begun launching an Au Pair Return Program to all families and eligible au pairs. A preliminary message has been sent to eligible au pairs to inform them and to gauge their interest level in repeat participation. We have also made our host families aware of this exciting news.

 

 

 

At this time, it appears that eligible au pairs will include any of the following:

 

 

 

©        An au pair who has successfully completed the full-year program.

 

©        An au pair who has successfully completed the full-year and extension program

 

for 6, 9, or 12 months.

 

©        An au pair who has successfully completed the summer program.

 

©        An au pair who has successfully completed a program term with another agency.

 

 

 

 

 

We also understand that to be eligible, an au pair must:

 

 

 

©        Arrive in the U.S. before her/his 27th birthday

 

©        Have resided outside the U.S. for a minimum of two years

 

 

 

As a valued member of the Cultural Care Au Pair community, families who host a former au pair for the second time through the Au Pair Return Program will be eligible for a $500 program fee discount.

 

 

 

We look forward to providing you with further information about this fantastic new opportunity in the coming weeks.

 

 

 

Thank you,

 

Natalie Jordan

 

Senior Vice President

 

Cultural Care Au Pair

Tax ID Information

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Posted by: hcook on September 28, 2008

Tax ID Information for Cultural Care …

The Tax ID Number for Cultural Care is:

 

            20-2020345

 

Families should always consult their Tax Advisor re deductions, etc. re the Au Pair Program.

 

If a family needs a “Flex-Spending Letter”, please call the Boston Office to request the “Flex-Spending Letter”.    Call:   1-800-333-6056   Press 3  and make your request.

Fast Facts About Cultural Care

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Posted by: hcook on September 28, 2008

Here is a short description of Cultural Care Au Pair …

FAST FACTS ABOUT CULTURAL CARE

©       Cultural Care Au Pair is designated by the U.S. Department of State to legally place au pairs with American host families.

 

©       Cultural Care Au Pair offers qualified young people the opportunity to live and study in the United State for one year at a time, in exchange for providing 45 hours of childcare per week. 

 

©       Cultural Care Au Pair recruits from over 45 different countries.  Both Male and Female Au Pairs are recruited by Cultural Care Au Pair.

 

©       Cultural Care Au Pair is one of the largest and most experienced au pair organizations in the world, having successfully placed more than 60,000 au pairs in American homes since 1989.

 

©       Cultural Care Au Pair was granted permission from the U.S. Department of State to offer a second year extension au pair program (6, 9 or 12 months), as well as a summer au pair program.

 

©       Cultural Care Au Pair’s first group of au pairs came from Sweden in 1989 to live with host families in Boston, Chicago and Los Angeles.

 

©       All Cultural Care au pairs attend an intensive four-day training program at the St. John’s University campus in Oakdale, NY.

 

©       Cultural Care au pairs receive ongoing safety training throughout the year as part of our exclusive Continuing Education Program.

 

 

Requirements of Au Pairs Participating in the Full Year Program

 

©       200 hours of childcare experience and at least 200 hours of infant care experience if caring for a child under the age of two

 

©       32 hours of child safety and development training prior to arrival at the host family’s home

 

©       Three non-family references, one from a former childcare employer, verified by Cultural Care Au Pair staff

 

©       English proficiency

 

©       Secondary school graduate (or equivalent)

 

©       Must successfully pass a background evaluation, including a criminal background check, a health examination and a personal profile analysis

 

©       Must be 18 to 26 years old